Effective date: January 1, 2026
Stillwater Insulation ("stillwaterinsulation.com") is committed to protecting your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and your rights regarding that information. By using our website, you agree to the practices described here.
When you visit our website or fill out a contact or estimate request form, we may collect the following types of information:
Contact information you provide voluntarily, including your name, phone number, email address, and home address or service location.
Project details you include in form submissions, such as the type of insulation work you are interested in and a description of your home.
Usage data collected automatically when you browse our website, including your IP address, browser type, pages visited, and time spent on the site. This data is collected through analytics tools and does not identify you personally.
Cookie data. Our website may use cookies - small text files stored on your device - to remember your preferences and improve your browsing experience. You can disable cookies in your browser settings, though some features of the site may not function as intended if you do.
We use the information we collect for the following purposes:
To respond to your estimate requests, contact form submissions, or phone inquiries.
To schedule and coordinate service appointments.
To send follow-up communications related to your project or service request.
To improve our website, understand how visitors use it, and identify areas that need updating.
To comply with legal obligations if required by law or regulation.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not use your information for automated decision-making.
Our website uses Google Analytics or similar analytics tools to understand how visitors interact with our pages. These tools may set cookies on your device and collect anonymized usage data, including pages viewed, time on site, and general geographic region.
We do not use this data to identify you personally. If you prefer not to be tracked by analytics tools, you can use your browser settings to block cookies or install a browser extension that opts you out of analytics tracking.
We share your information only in the following limited circumstances:
With service providers who assist us in operating our website or running our business - for example, our email platform, form provider (Tally), or website host. These providers are bound by their own privacy policies and are not permitted to use your information for their own marketing.
When required by law - for example, in response to a valid subpoena, court order, or government investigation.
We do not share your personal information with advertisers or unrelated third parties.
We retain the personal information you provide for as long as is reasonably necessary to fulfill the purpose for which it was collected. For most contact and estimate requests, this means we keep your information for up to 3 years from the date of your last contact with us.
You may request deletion of your personal information at any time by contacting us using the information at the bottom of this page.
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request that we delete your information. To exercise any of these rights, please contact us by email or phone.
We will respond to your request within 30 days. In some cases, we may be required by law to retain certain information even after a deletion request, and we will let you know if that applies.
Our website may include links to third-party websites for informational or reference purposes. We are not responsible for the privacy practices or content of those sites. If you visit a third-party website from a link on our site, we encourage you to review that site's own privacy policy.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. If the changes are significant, we may also take additional steps to notify users. Your continued use of our website after a policy update constitutes acceptance of the revised terms.
If you have questions about this privacy policy or want to exercise your data rights, you can reach us at:
Stillwater Insulation
611 S Main St Ste 3
Stillwater, OK 74074